The Wall Street Journal reports: Cosmetics giant Avon Products Inc. continues to attempt a turnaround amid falling sales and difficulty retaining its signature door-to-door representatives. Behind the scenes, Avon’s IT department is working to modernize the company’s IT architecture to usher the business into the digital age, says CIO Sue Liddie.
Today, Avon is embracing smaller regional implementations over global rollouts.
“We need to architect solutions fit for purpose, sensitive to and agile enough to respond to each of those groups,” Ms. Liddie said during an interview in June. Avon’s IT infrastructure should be built so individual markets can tweak technology when needed without disrupting the entire stack, she added.
Ms. Liddie says she hopes a more loosely coupled architecture will give Avon the agility to adapt quickly to individual market demands and expand online and