Tag Archive for Customer Engagement

The best way to get more customers is to be introduced by your current customers.

Trigger Your Enthusiasm: What the HBO Hack Says About Customer Delight

by Jay Baer • October 28, 2017 • 0 Comments

By gathering intel and piloting potential talk triggers, entrepreneurs can build awareness and encourage the masses to do the marketing themselves.

What the Baseball Playoffs Can Teach Entrepreneurs About Fan Engagement

by Jill Schiefelbein • October 24, 2017 • 0 Comments

How Game 7 of the ALCS changed my outlook on engagement, and what you should watch for in the World Series.

3 Ways to Consistently Delight (and Retain) Your Customers

by Chuck Cohn • October 13, 2017 • 0 Comments

Start by meeting their expectations rather than trying to exceed them.

Always Look at a Product or Pitch From Your Customers' Perspective

by Michelle Held • September 21, 2017 • 0 Comments

Chuck Mullins of Quiet Light Brokerage talks about one of his best business tips.

The modern customer journey

by Owen Gough • September 13, 2017 • 0 Comments

Demanding, informed, yet seeking constant validation, today’s customer is complex – especially when it comes to discretionary purchases. Flitting between store and online, for these boomerang customers 60 per cent to 70 per cent of the decision making process will have occurred before any direct retailer interaction. And when product information, from reviews to social
The post The modern customer journey appeared first on Small Business.

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The modern customer journey

by Owen Gough • September 13, 2017 • 0 Comments

Hot Business News Today

3 Ways for B2B Companies to Efficiently Retain Their Customers

by Toby Nwazor • August 14, 2017 • 0 Comments

Only 29 percent of B2B customers in one study were actively “engaged” with the companies they did business with. That says something about customer experience.