Customers can buy what you sell elsewhere, so show them courtesy, respect and gratitude for choosing you.
Tag Archive for Customer Engagement
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Supporting customers through social media
by Ben Lobel • • 0 Comments
There is no denying that social media has become an integral part of modern life. From staying connected with friends to reading daily news bites, we’re all now very aware of its many, wonderful uses and functions. Reasons such are these are behind why social media is such a huge success across the globe it
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Here's How Your Business Can Be Open 24/7
by Jill Schiefelbein • • 0 Comments
Customers expect access to you any time of day. These tips can help you pay attention at all times without burning the candle at both ends.
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One for all approach to customer engagement not acceptable
by Owen Gough • • 0 Comments
Research commissioned by Engage Hub, the data-driven customer engagement solutions company, reveals that poor customer experience is the main reason UK consumers would be encouraged to switch bank, with nearly half (48 per cent) of consumers citing this as their biggest gripe. UK consumers would also be highly likely (44 per cent) to walk away
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5 Steps to Getting Started with Search Engine Reputation Management (SERM)
by Aaron Agius • • 0 Comments
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How to Get 500 Supporters for Your Next Business Idea
by Mike Taylor • • 0 Comments
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Three in four Brits snub retailers with slow customer engagement
by Owen Gough • • 0 Comments
More than three quarters of UK consumers (79 per cent) will use a different retailer if they don’t receive a timely response from customer engagement, according to cloud services provider Interactive Intelligence Group. Furthermore, more than half (54 per cent) will share negative feedback online or via social media if they are unsatisfied. The survey of
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Black Friday customer engagement: Three survival tips
by Ben Lobel • • 0 Comments
It’s the most wonderful time of the year for brick-and-mortar retailers – or at least, it used to be. Employed by both traditional retailers and digital stores alike, e-commerce has transformed the customer engagement experience by offering one-click purchases, free shipping, and no need to leave the house in order to complete the transaction. This
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8 Initiatives to Make Your Customers Loyal Advocates
by Martin Zwilling • • 0 Comments
You now need more than loyalty from your customers — they need to be your cheerleaders.