IT outsourcing guide – what is it, pros and cons and providers

Originally written by Anna Jordan on Small Business
In a post COVID-19 world, businesses will be looking at ways to sustain revenue and growth – this could include outsourcing.
Businesses can outsource a number of functions: think accounting, marketing, customer service and HR. IT is one of the most common as it is a cheaper way to do technically difficult jobs which the business owner doesn’t have the expertise to do effectively.
We give you the lowdown on IT outsourcing, with the info you need to decide whether or not it’s right for you.
What is IT outsourcing?
Firstly, lets establish what outsourcing is.
With outsourcing, you move part of your operations away from the hub of the business to a third party. This can be:

Offshore (outsourcing to a foreign country with favourable tax savings and lower costs)
Nearshore (outsourcing to a bordering country for easier communication)
Onshore (outsourcing within the company’s base country)
Cloud computing (the third party would provide IT-related services over the net such as software as a service or platform as a service)
Managed services (such as call centres, virtual private networks and firewalls)

In this case you’d be moving your IT off-site, allowing your company to grow without major risk or investment. Plus, you may not

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