Tag Archive for Word of Mouth

The Most Effective, Reliable Form of Business Referrals

Do you ever think of customer service as a marketing effort? If not, you should. Word of mouth is one of the most effective, reliable forms of business referrals. If you don’t have excellent customer service, customers and clients will be less likely to talk positively about you, in turn, hurting business. In the age […]

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Five Personality Traits for Small Business Success

By Dawn Berryman It’s a given that business owners and employees alike should act in a professional manner. What constitutes professionalism? To a degree, it can be interpreted in different ways. When you own your own business this becomes even more important to be professional and be conscientious of how others view you. Professionalism directly […]

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