Originally written by Partner Content on Small Business
Having a phone system that’s both reliable and easy to use is vital to every small business. Without one, the all-important communication on which you and your employees rely on to stay in touch, deliver projects on time and provide great experiences for customers can break down.
These days, choosing the right phone system for your business is more complicated than ever before. It’s impossible to ignore that the way in which employees communicate has fundamentally changed.
>See also: ‘Hello?’ Research suggests telephone greeting could lose you customers
Businesses have more communications tools to contend with such as email, instant messaging apps, mobile and social media. Old models and ways of thinking have become obsolete. Businesses need communication tools that can be compatible with each other. Traditional phone system providers fail to take this into account.
Cloud telephone systems
Business telephone system providers were once notable hotbeds of innovation spearheading features such as voicemail and call forwarding.
Today the rate of invention in personal communication has vastly outpaced its enterprise counterpart, shining a light on the shortcomings of the outdated legacy hardware still permeating offices.
What if phones could work alongside all these other tools? What if you could have

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