Tag Archive for Staffing

How I found the perfect head of customer care – podcast

Welcome back to Small Business Snippets, the podcast from SmallBusiness.co.uk. This episode features Matt Connelly, founder of I Hate Ironing, a digital laundry and dry cleaning company. He talks about how he chose Helen, the firm’s head of customer care. He tells the story of how he chose Helen for this key role and what
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Businesses must avoid contractual mixups if they want a Merry Christmas

As we approach the busy festive season, one of the key issues facing business owners is staffing. Holiday requests and increasing employee demands for flexible working are making it difficult for smaller businesses to ensure they have adequate resource. Forward thinking management teams are already planning ahead to fill any employment gaps. There are a
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