Tag Archive for Social Media

Brands with social media presence seen as more ‘human’

More than a quarter of respondents (29 per cent) to a survey by Trustpilot say brands that are active on social media are more ‘human’, meaning they appear more approachable and helpful by having real conversations with customers online. Additionally, 31 per cent of people trust brands more when the company has conversations with people on social media, and
The post Brands with social media presence seen as more ‘human’ by Ben Lobel appeared first on Small Business.

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