Tag Archive for Reputation Management

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Why protecting the reputation of your business is important

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The Federation of Small Businesses (FSB) is urging the UK’s 5.5 million smaller businesses and the self-employed to put in place expert crisis PR management tools following BA’s ‘PR nightmare’ that damaged their reputation this weekend. Almost no smaller businesses have access to professional PR advice, despite loss of reputation now being one of the
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Lessons learned from…the United Airlines reputation crisis

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News about United Airlines denying boarding to a ten-year-old girl for wearing leggings had just started to die down but the airline found itself in the headlines again this week when a video of airport security forcibly removing a passenger from a plane went viral, setting the scene for a potential reputation crisis. After realising
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Hot Business News Today

Lessons learned from…the United Airlines reputation crisis

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News about United Airlines denying boarding to a ten-year-old girl for wearing leggings had just started to die down but the airline found itself in the headlines again this week when a video of airport security forcibly removing a passenger from a plane went viral, setting the scene for a potential reputation crisis. After realising
The post Lessons learned from…the United Airlines reputation crisis appeared first on Small Business.

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Hot Business News Today

Lessons learned from Snap’s reputation crisis

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In this SmallBusiness.co.uk monthly series of ‘Lessons Learned’, Jennifer Janson, author of The Reputation Playbook and managing director of Six Degrees, assesses how a company recently in the news has handled a crisis, and provides top tips for small businesses to avoid making the same mistakes. This month, she looks at the case of camera
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