Originally written by Iain McDougall on Small Business
What is Strong Customer Authentication?
SCA or “Strong Customer Authentication” is a major piece of e-commerce regulation that is being introduced across Europe on September 14 2019. From this date, every time a consumer buys something online that costs over €30, simply plugging their details once will no longer be enough. Instead, they’ll need to additionally confirm their identity by something they know (a PIN or password), something they have (such as a smartphone), or something they are (biometric facial features or a fingerprint). This is known as two-factor authentication and has been around in various forms for a while – think about those situations where putting your username and password isn’t enough, for example when you’re sent a six-digit code to input via SMS.
In real terms, however, this means that from September more than 300 million ordinary European consumers will regularly have to change the way they buy online, introducing an extra layer of friction at the checkout for everyday transactions.
SCA will mean all European shoppers will have to double authenticate all online payments over €30 – having profound implications for how businesses handle online transactions. It’s set to be big as GDPR,
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Is regulation a friend or foe?
by Owen Gough • • 0 Comments
For many organisations big data presents challenges and opportunities. No more so than in the financial services sector where the regulatory landscape provides an additional level of complexity. Many FS institutions are so overwhelmed by legislative requirements that they have few resources left to exploit their data for profitable ends. If your organisation feels like
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USANA Singapore Receives CaseTrust Accreditation
by Nicole Dunkley • • 0 Comments
The USANA Health Sciences Singapore office recently had their business practices accredited by CaseTrust, the accreditation arm of the Consumers Association of Singapore (CASE).
The initiative, which is led by the Direct Selling Association of Singapore (DSAS), was kicked off in January 2014 with the intention to bring the standards of the direct selling industry in Singapore to a higher standard.
“We are proud to be one of the first direct selling companies in Singapore to receive this accreditation,” said Executive Vice President of Asia Ng Keng Hean.
“It reflects the ethical business practices which USANA and its Distributors have been promoting all these years.”
The initiative recognizes member companies that commit to give consumers a minimum cooling-off period of seven working days, during which they can seek full refund of any payment without being penalized, produce an order form at the time of sale that clearly states the direct seller’s contact details, and put in place a well-defined system to address conflicts. USANA is one of 14 companies to receive this recognition.
“CaseTrust not only reviews the company’s practices, but also those of Independent Distributors,” said Carolyn Lee, regional general manager of Singapore and Malaysia. “We will continue to work closely with