Organisations can no longer afford to be heavily reliant on spreadsheet programmes to manage increasingly complex planning processes. According to Eddie Groom, consultant at global supply chain consultancy Crimson & Co, spreadsheets are often introduced as a temporary technology to support planning and modelling processes, but typically end up taking permanent residence within an organisation,
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SME owners look for mobile phone alternatives following stricter driving penalties
by Owen Gough • • 0 Comments
Small business owners are increasingly looking for ways to handle their calls following the introduction of the Department for Transport’s new policy on mobile phone usage, says Moneypenny. From 1st March 2017 drivers caught using their mobile phones whilst behind the wheel will see penalties double to six penalty points on their license and a
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The value of employee loyalty revealed
by Owen Gough • • 0 Comments
The value of employee loyalty has been valued at almost a quarter of the average UK worker’s annual salary, according to new research. Research published in the Loyalty Premium Report 2017 by rewards and incentives provider, One4all Rewards, investigated a number of costs involved in staff departures, and reveals the value of loyalty, based on
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One for all approach to customer engagement not acceptable
by Owen Gough • • 0 Comments
Research commissioned by Engage Hub, the data-driven customer engagement solutions company, reveals that poor customer experience is the main reason UK consumers would be encouraged to switch bank, with nearly half (48 per cent) of consumers citing this as their biggest gripe. UK consumers would also be highly likely (44 per cent) to walk away
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Degree, or not degree: Two thirds of graduates land jobs that don’t need a degree
by Owen Gough • • 0 Comments
With A-Levels on the horizon, most students will have made their applications for university. For many, it’s the obvious next step after sixth form. But with fees rising beyond £9000 this year, is a university degree really the only way to get a good job? University isn’t the only valid option, says a new study
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The secret isolation of sole traders
by Owen Gough • • 0 Comments
Whilst it can seem like a dream set up, if you’ve ever owned your own business, or work from home on a regular basis, there will undoubtedly be times as a sole traders where you’ve felt isolated, alone or questioned your decision. In fact, research from Acas finds that around a fifth (20 per cent) of
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Half of marketers feel disconnected with the c-suite
by Owen Gough • • 0 Comments
Today digital transformation company, Squiz, reveals new research which proves marketers must speak the language of the boardroom if they are to demonstrate the value of martech to the bottom line. For the 2017 State of Marketing Tech report, over 600 senior marketing professionals were surveyed globally to uncover their goals, challenges and digital vision.
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Employers to increase engagement in benefits without a communications strategy
by Owen Gough • • 0 Comments
Aon Employee Benefits, the UK health and benefits business of Aon plc, says that its annual Benefits and Trends Survey shows that 90 per cent of organisations deem it important to increase employee engagement and understanding of benefits packages, yet only 36 per cent have a specific benefit communication strategy in place. The survey received more than
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Almost two-thirds of insurers and aggregators are neglecting mobile and tablet users
by Owen Gough • • 0 Comments
After researching the major UK insurers and aggregators, Dock9’s annual Insurance User Experience (UX) report finds that more than one in four are ignoring mobile and tablet users (28 per cent) by failing to design websites for these devices. And those that do, nearly two-thirds, are not touch-optimised (57 per cent). This means customers have a longer
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Perfect storm for SMEs as inflation could add £6.8 billion to costs
by Owen Gough • • 0 Comments
SME costs could go up by £6.8 billion as inflation is forecast to rise by 2.7 per cent this year, furthermore, 756,000 (14 per cent) businesses expect their revenues to shrink this year, and over three million (57 per cent) expect them to stay the same. The findings are from a new report from leading commercial insurer RSA,
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