Tag Archive for Insurers

Almost two-thirds of insurers and aggregators are neglecting mobile and tablet users

After researching the major UK insurers and aggregators, Dock9’s annual Insurance User Experience (UX) report finds that more than one in four are ignoring mobile and tablet users (28 per cent) by failing to design websites for these devices. And those that do, nearly two-thirds, are not touch-optimised (57 per cent). This means customers have a longer
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