Implement these three tools to continue operating in this new normal.
Tag Archive for Customer Support
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How to Make Your Customers Love You
by Arturo Lee • • 0 Comments
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Why Alexa Will Soon Be Handling Customer Support Calls — and What Businesses Should Do to Prepare
by Ryan Nichols • • 0 Comments
Voice computers will fix what’s broken about phone support without losing the most powerful communication tool ever invented — the human voice.
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10 Tips to Make Your Customer Support More, Well, Personal
by Ruairi Galavan • • 0 Comments
We all want to know that a ‘human’ is on the other end, so make sure that’s how your company comes off.
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5 Books Your Customer-Support Team Should Be Reading Right Now
by Paul Jun • • 0 Comments
Your customer-support team may never write a book or call themselves writers, but if the majority of their day is spent stringing words together to communicate, then it’s worth their time to learn how to do it well.
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Phrases to Improve Every Support Interaction
by Gregory Ciotti • • 0 Comments
Mastering support requires the experience of knowing just what to say and the wisdom to recognize the best way to say it.