Learn about collecting and using customer and prospect data to provide the best experience you can for your customers.
Tag Archive for Customer Relationship Management
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Why Your Retail Business Needs CRM Software
by Peter Daisyme • • 0 Comments
The right technology will create a database that helps you personalize each customer interaction.
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7 Science-Backed Strategies for Dealing With Angry Customers
by Tobi Abdulgafar • • 0 Comments
De-escalating a tense situation starts with understanding your own emotions and how to maintain an inner calm.
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Your Success Is My Success: How to Build Thriving Client-Vendor Relationships
by Kuty Shalev • • 0 Comments
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If 80 Percent of Success Is Showing Up Then 20 Percent Is Following up
by Phil La Duke • • 0 Comments
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The 3 Ways You Can be Certain Your Customers Feel Appreciated
by Greg Hong • • 0 Comments
They may not always be right, but you must listen. Not much to ask, really, and it doesn’t cost a penny.
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3 Ways to Offer a Sincere Apology to Clients
by Jacqueline Whitmore • • 0 Comments
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7 Habits of Remarkably Authentic Brands
by Juliet Carnoy • • 0 Comments
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These 4 CRM Tools Will Make the Management Part Effortless
by Jeff Boss • • 0 Comments
Socedo, Ontraport, Agile CRM and vCita will help you sail through customer relationship management.
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4 Ways Entrepreneurs Are Getting Customer Relationship Management All Wrong
by Jason Jordan • • 0 Comments
The focus shouldn’t be on improving CRM technology. It should be on revolutionizing the sales force’s ability to use the data it provides.