Monthly Archives: April 2021

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Paul Lindley: ‘I don’t think business is really about economics. It’s about psychology’

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Originally written by Anna Jordan on Small Business
Welcome to Small Business Snippets, the podcast from SmallBusiness.co.uk. Today’s guest is Paul Lindley – author, campaigner and founder of Ella’s Kitchen.
We talk about relearning the valuable business skills you had as a toddler and why you should consider becoming B Corporation certified.
Listen to it in the media player below.

Alternatively, you can watch the new video version of the podcast!

You can also catch our episodes with:

Managing director of Brompton Bikes, Will Butler-Adams
Businessman and author, Gerald Ratner
Entrepreneur and TV presenter, Trinny Woodall
Pub owner and bartender on Channel 4’s First Dates, Merlin Griffiths
Founder and chairman of Pimlico (formerly Pimlico Plumbers), Charlie Mullins
Retail expert and former Dragon, Theo Paphitis
Author and boardroom expert, John Tusa
Digital guru and investor, Sherry Coutu
Entrepreneur and former Dragon, Rachel Elnaugh
Businesswoman and Dragon, Deborah Meaden
Entrepreneur and The Apprentice 2005 candidate, Tim Campbell
Gousto CEO, Timo Boldt
Entrepreneur and The Apprentice 2018 candidate, Jackie Fast
Investor and former Dragon, Piers Linney
Investment fund manager, Nicola Horlick
Supermodel turned entrepreneur, Caprice

We’ve got podcast episodes from the first series looking at:

How one business owner’s mental breakdown caused her to see trolls from her past
How one entrepreneur hired a videographer to track their every move and build their business brand
How funding a

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Improving digital capabilities is top priority for 60% of UK family businesses

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Originally written by Anna Jordan on Small Business
The top priority for family businesses is to improve their digital capabilities, with 60 per cent ranking it in first place.
The UK Family Business Outlook study, conducted by PricewaterhouseCoopers, surveyed 2,081 key decision makers at family businesses.
Over half (53 per cent) want to introduce new products and services and 47 per cent want to increase their use of new technologies.
Research shows that only 14 per cent of UK family businesses have a ‘fixed’ strategy where a strong capability is already in place. ‘Digital capabilities’ is the term used to describe the skills and attitudes needed by individuals and organisations for today’s digital business world.
>See also: How autonomous technology can boost business productivity
“In 2020, the winners were those who already had an online presence,” says Suzi Woolfson, a private business partner at PwC. “As consumers, we’re never going back to ‘store only’. So, digitisation is happening from the front office to the back office. During Covid-19, we’ve seen stop gaps created but there’s a long way to go to digitise all of these processes.”
A lot of energy has been spent on survival during Covid-19 – finding a way through and planning for the future. Now businesses can

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5 ways to make your website more friendly for older customers

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Originally written by Paul Gray on Small Business
The ongoing pandemic has changed many aspects of our lives but perhaps the most impacted has been how we as a nation shop. From our weekly groceries to smart home tech and even furniture, the changes in rules due to lockdowns has led to us having to rely more on online shopping as physical stores were forced to close.
And for some the changes will now be permanent, with well-known high street brands collapsing and being brought back as online only.
‘Many e-commerce sites are yet to consider older shoppers as a viable demographic’
While more and more older customers have embraced the internet and online shopping due to necessity, many brands and e-commerce sites are yet to consider older customers as a viable demographic.
But can brands really afford to ignore any potential shoppers right now? Especially a demographic that, pre-pandemic, was reported to account for £320bn of annual household spending and the over-50s hold over three-quarters of the nation’s financial wealth.
>See also: 7 ways to enhance your small business website in 2020
Over 65s are not just one group
The market for 65 plus is constantly changing, not only as older customers adopt technology more readily into

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Managing Investments As A Charity Or Nonprofit

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Maintaining financial viability is a constant challenge for charities and nonprofit organizations. Q4 2020 hedge fund letters, conferences and more The past year has underscored that challenge. The pandemic has not just affected investment returns – it’s also had serious implications for charitable activities and the ability to fundraise. For some organizations, it’s even raised […]

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Airbnb CEO Brian Chesky: Winter Is Now Over

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CNBC Exclusive: CNBC Transcript: Airbnb Inc (NASDAQ:ABNB) Co-Founder & CEO Brian Chesky Speaks with CNBC’s “TechCheck” Today Q1 2021 hedge fund letters, conferences and more WHEN: Today, Friday, April 16th WHERE: CNBC’s “TechCheck” Following is the unofficial transcript of a CNBC exclusive interview with Airbnb co-founder and CEO Brian Chesky on CNBC’s “TechCheck” (M-F 11AM […]

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