Monthly Archives: October 2020

Nav helps businesses find the right lender at the right price.

Customer service: Tips to make your buyers feel VIP

by Gerardo Rodríguez • October 21, 2020 • 0 Comments

“How they make you feel” is the most important factor in deciding whether or not a person will buy from a certain company again.

5 keys to eating during the home office

by Entrepreneur en Español • October 21, 2020 • 0 Comments

Food plays a key role in strengthening the immune system, reducing stress, increasing concentration, feeling more productive, giving us energy and of course keeping us healthier.

Just when you thought it couldn’t get worse, business rates return in April

by Timothy Adler • October 21, 2020 • 0 Comments

Originally written by Timothy Adler on Small Business
The government needs to say whether the current one-year business rates holiday for retail and hospitality businesses is going to be extended.
So says John Webber, head of business rates of property consultancy Colliers International, which has monitored the number of business rates appeals flooding the Valuation Office Agency (VOA), part of HM Revenue & Customs, which is tasked with processing complaints as part of a three-stage “check, challenge, appeal” process.
According to Colliers, some 170,000 businesses have taken the first step towards appealing against their rates since the pandemic began in the UK in March. That is more than the total number in the three previous years, during which 159,000 queried their rates.
>See also: Chancellor Rishi Sunak may scrap business rates in favour of a land tax
Partly, it’s the government’s own fault that the VOA is so swamped with business rates appeals.
Businesses are being forced into challenging ratings assessments now because the government has yet to announce whether the one-year business rates holiday for retail and hospitality announced in March is going to be extended.
Business rates are a tax on properties that are used for commercial purposes and are charged based on an estimate

Hot Business News Today

The best free online survey platforms for small businesses

by Anna Jordan • October 21, 2020 • 0 Comments

Originally written by Anna Jordan on Small Business
An online survey can be a useful way to connect with your customers while learning more about their likes and interests.
They go way beyond SurveyMonkey, with plenty of platforms offering creative, fun and interesting poll building services. Use them to assist in product development, measure customer satisfaction, establish market trends or test a campaign.
Key survey features which can help your business
If you’re new to survey tools, you may not know which features to look out for – but some of these might swing your decision.
Common features include:

Question types
Options to skip
Data export
Customisation
Reporting and analytics
Automatic data collection
Embedding
Surveys in different languages
App integration – Salesforce, Google Sheets, Google Docs, HubSpot, MailChimp
Email marketing
Branching/skip logic – the ability to move respondents to a different question or page based on their response to a certain question
Customisable company branding

What to be aware of
The only real limitations to be aware of are the features that you can’t get in the free version. On some platforms there’s little difference between the free and premium versions whereas others are stingy in their free offering.
We’ve included some of the features in the paid-for versions to give you an idea of how generous the free versions