Monthly Archives: July 2018

How to handle the HR process as your business expands

With any business, the aim is to grow and develop into an industry-leading company. While this is appealing on paper, it does come with many difficulties, especially for HR. How do you cope with an influx of staff, does your office become too small, or relationships become strained? Here’s a guide on how to handle
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Sexual harassment: #MeToo and Time’s up encourage workers to speak out

According to new research from global jobs site Monster.co.uk, both the #MeToo and Time’s Up movements have given over a quarter of UK workers the confidence to report sexual harassment they witness or experience in the workplace. Sexual harassment in the workplace Sexual harassment is the act of violating someone’s dignity and creating a hostile,
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Customer service: the importance of saying sorry

In my opinion, saying sorry is one of the most crucial factors in delivering exceptional customer service. As small as this action is, it has an everlasting effect on your clients. This slight change in perspective will build the trust necessary to forge long-lasting relationships with your clients. The most common but fatal error made
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