Plexus Worldwide (Plexus), a leading direct-selling health and wellness company focused on health and happiness, is pleased to announce it has hired Louis Ross as the Vice President of Customer Service.
Ross will oversee the Plexus customer service department and two outsourced centers.
“We have achieved amazing growth in the number of Ambassadors and customers who enjoy Plexus products,”
said Tarl Robinson, CEO of Plexus Worldwide. “With this growth, we must seek continuous improvement in the ways we support them.
We are confident that the knowledge and experience Louis brings to Plexus will help us continue to improve customer experiences as we seek to become a world-class service organization.”
“I was attracted to joining the Plexus team because of its reputation in the direct selling industry for its commitment to putting its independent sales representatives and customers first,” said Ross.
“I’m excited to join such a dynamic team working with both Plexus executives, and its call center teams, to seamlessly respond to and assist more than 600,000 Ambassadors and customers.”
Ross brings more than 20 years of customer service experiences, has been responsible for 1500 call center agents, and has managed centers in the United States and abroad. Ross holds both a MBA and Bachelor of Science