Let’s face it: Business meetings are boring. Nobody likes going to them, and you rarely accomplish everything you want to do in the allotted time.

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“The customer is always right.” Despite this universal tenet of customer service, the truth is, making customers happy is not the result of a one-size-fits-all approach.

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The holiday season is expected to bring retailers a bit more joy this year, especially those who provide shoppers with the online experience they’re looking for, new research finds.

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Macy’s plans to hire about 86,000 seasonal holiday workers nationwide to bolster its stores, call centers and distribution hubs.

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“I failed.” Those are two words you might not expect from billionaire entrepreneur Mark Cuban. But he’s had his share. 

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Death arrived soon after the Bundapani tea estate closed last year.

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Most of the nearly 60,000 Central American children who have arrived on the border in the last year still don’t have lawyers to represent them in immigration court, and advocates are training volunteer attorneys to help handle the massive caseload.

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Authorities in Idaho have arrested the driver thought to have abandoned a trailer containing 37,000 pounds of rotten chicken at a western Montana truck stop.

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State transportation officials are trying to determine if giant steel rods on the Bay Bridge’s new eastern span have been damaged by exposure to water.

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A traveling door-to-door solicitor whom police say has a criminal record in several states was arrested Friday in an attack on a woman at her Boulder home.

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