Tag Archive for Outlook

One million UK jobs at risk from contact centre crisis

Smaller UK contact centres need to ‘evolve or fail’, according to one of the sector’s leading players. Manchester based allldaypa, the leading contact centre for the SME industry, reports that businesses face a ‘perfect storm’ of market conditions that will cause the profit margins of smaller operators to be wiped out. Reuben Singh, CEO of
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Revealed: What are brits addicted to while at work

Time-poor Brits are no longer utilising their daily breaks during the working day to wind down and take time out, according to new research. A survey of 1,000 British adults published by ElectricTobacconist.co.uk as part of the Take a Break Report 2017, reveals almost one in three (30 per cent) Brits take a short break
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SME optimism is falling amid rising political uncertainty

SMEs are less optimistic than a year ago and cite finding skilled staff, red tape and political uncertainty as their biggest barriers to growth, according to research from Albion Capital, the independent investment manager. The findings, from the Albion Growth Report, reveal 59 per cent of SMEs believe they will grow in the next two
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Half of UK workers are unhappy in their current jobs

While some may be feeling the love this Valentine’s Day, recent research from CV-Library has found that the majority of UK professionals have fallen out of love with their jobs. In fact, half (55.6 per cent) confessed that they aren’t happy in their current roles, despite 92.7 per cent believing that it’s important to love what
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Small businesses tied up with red tape: A myth or reality?

Research from AXA reveals the assumption that red tape and regulation stifles SME growth bears little resemblance to the reality of many of the nations’ small businesses. Eight hundred small firms were interviewed by AXA for the study and 93 per cent said regulation was neither burdensome nor costly for the day-to-day running of their
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UK workers relying on colleagues for personal and professional support

Friendships are important to our overall happiness, and the companions we make at work are a big part of this. In fact, the majority (68 per cent) of UK professionals consider their colleagues to be their friends, with this number rising to almost three quarters (74.2 per cent) amongst millennials. That’s according to CV-Library. The
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Demand for Europe’s tech talent drive growth for UK companies

Booming demand for digital talent saw multinational companies increasingly look to mainland Europe for people and process support over the past year. UK companies providing talent and technology services have been able to benefit from this demand. UK professional services firm Gibbs Hybrid achieved a 23 per cent year-on-year increase in revenue, reaching a total
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Dream big: Brits block themselves from starting their own business

More than half of UK workers (61 per cent) are desperate to work for themselves but those dreams never become a reality for one in six (17 per cent) budding entrepreneurs because they do not know how to market themselves properly, according to research commissioned by direct selling company Vorwerk. The scuppering statistic sees East
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Business confidence jumps to its highest level for nine months

Business confidence increased by  per cent points to 35 per cent at the start of this year, according to the latest Business Barometer from Lloyds Bank Commercial Banking. The increase this month is to the highest level since April 2017, and is above the long-term average of 32 per cent. However, the measure still remains
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UK set to lose £200k per min if it leaves the EU single market

If the UK leaves the EU in 2019 with no deal permitting access to the single market and customs union, it could cost the economy £237,823 every minute of every day in lost economic output by 2020. It’s not just at home where the pinch will be felt, with the cost to the EU itself
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