Customer service representatives are pretty much the unsung heroes of the corporate world. They’re often considered entry-level positions and yet, 89% of companies vie for business through the level of customer service they’re able to deliver. It’s one of the most vital aspects of any successful business! And if you have a background in customer […]
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Sponsored by The UPS Store Face-to-face networking can be one of the most important elements to help grow your business. But building a strong network is no small feat, and oftentimes business owners don’t know where to begin. Earlier this month, SCORE hosted a webinar moderated by entrepreneur and author Ramon Ray and The UPS […]
By Anum Yoon You just received an invitation to a social gathering or networking event. But the thought of schmoozing with people, you barely know, fills you with anxiety and dread. You’re not abnormal — you’re just an introvert. Fortunately, having an introverted personality doesn’t mean you can’t network like a boss. With technology making […]
