Patt Eagan discusses the launch and growth of Virginia’s innovative Common Wealth Crush.
Tag Archive for Main Street Entrepreneur
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This is the Worst Possible Way You Can Make A Customer Feel (and How To Avoid It)
by Micah Solomon • • 0 Comments
The most cringeworthy customer service mistake you’re probably making and the customer service training tips for making it stop.
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Business Growth Stems From Getting the Right Customer Feedback. Here's How to Get It.
by Phil Prosser • • 0 Comments
Here’s one of the most effective strategies in the pursuit of making customers happy when their expectations are constantly changing.
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How This Wife and Husband Team Turned Their Boating Hobby Into a Thriving Business
by Dan Bova • • 0 Comments
Brynn and Antoine McLeod discuss the development, launch and growth of STREX Fasteners.
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The Ultimate 6-Step Guide to Building Lifelong Customers with Excellent Customer Service
by Micah Solomon • • 0 Comments
Elevate your company out of the deadly commodity zone by creating “wow” moments in your customer service experience, a proven way to build customer loyalty, engagement and ambassadorship.
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I Left Google Because It Wasn't Innovative Enough. Now I Work at a Startup Doing What the Tech Giant Wouldn't.
by Amanda Breen • • 0 Comments
Working at Google was a dream opportunity — until I realized my department would be left behind.
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How to Write Honest Reviews That Help Local Businesses Thrive
by Emily Washcovick • • 0 Comments
Yelp Community Manager Bailey Dixon provides tips for Yelp users on how to write reviews that help local businesses improve.
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Yes, the Rich Are Different — Here Are 5 Customer Service Secrets I Learned While Working With Wealthy Clients
by Micah Solomon • • 0 Comments
If you want to win — and keep — wealthy clients (aka, HNWIs), exceptional customer service training is the golden ticket that will bring you success.
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Small Business Owners On Entrepreneurial Challenges And Strategies
by Emily Washcovick • • 0 Comments
Three entrepreneurs from Yelp x Luminary’s Fellowship program discuss their strategies for overcoming small business challenges in a demanding entrepreneurial landscape.
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The Magic That Happens When You Ask Yourself "Why Not?"
by Emily Washcovick • • 0 Comments
Owner of Starbright Floral Design in NYC, Nic Faitos, shares his secrets to success that helped his small flower shop become the premier florist in the city that never sleeps.