Tag Archive for Finding and selling to customers

Third party platforms: is it worth selling through the likes of eBay and Amazon?

From inexpensive eBay to high end HEWI London, third party platforms are used by many public and private sellers to boost their revenues and sales volumes. But why sell through a third party when you can sell products on your own branded website? Despite, the benefits selling through a third party brings there is still
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High Street Manifesto 2018: A rallying cry for small retailers

It shouldn’t be news to anyone that the high street has been under threat for years now. E-commerce, high business rates and economic uncertainty are just a few of the factors that have been causing shopkeepers sleepless nights. But with a concerted effort, those shopkeepers, the public and private sector and influential industry champions can
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British tourism boost: Three tips to attract the international shopper

All the signs are pointing towards a bumper year for British tourism. According to Visit Britain, overseas visits to the UK are set to pass 40 million for the first time this year, while foreign spending is expected to reach a record £27 billion in 2018. The dip in the value of the pound has
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Read our guide on how to deliver the best customer care

In today’s world customer experience is under the microscope having become the unique selling point between competing businesses, defining the line between companies that are struggling and those thriving. And, who better to transform the customer experience than your front line service team. Great customer service is no longer a costly add-on service but instead
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How to maximise sales through the art of listening

The art of active listening is not a new idea, but is an invaluable skill which is too often overlooked by many sales professionals. You may think you naturally know how to listen, but few do, as it takes concerted effort to master this skill. It is all too easy to talk at someone, with
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Client retention: Top tips for keeping your customers

I believe that client retention is absolutely key to the success of your continued business growth and development. A client’s loyalty to you, your team and your brand over long periods of time showcases your businesses success like no other and becomes very attractive to new and potential clients. In the changing world that we
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Why are smaller businesses still struggling to win government contracts?

The procurement process for smaller contracts currently being undertaken by the Crown Commercial Service (CCS) once again talks about engagement of SMEs but when you read into the detail the guidelines, terms and commercial framework seem to favour larger companies. In particular, the risk associated with blind bidding for work can be very dangerous for
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How to turn your customers into a community

Consumers in 2018 are decidedly fickle, with only 13 per cent remaining loyal to particular brands, according to McKinsey. Attention spans are shrinking amid a barrage of marketing and advertising messages, while a constant stream of new products and services mean winning and retaining customers takes more effort and investment than ever. Here at The
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How small businesses can repopulate the high street

Even a casual observer might conclude that all is not well on the UK’s high streets. It’s become hard to miss the frequent news headlines on the casual dining crunch and major retailers entering administration, such as Toys R Us and Maplin, or issuing profit warnings, including Mothercare and Debenhams. The less casual observer might
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Five tips on creating market awareness for your sales cycle

When it comes to sales, you either meet your target by selling the product or you fail. There is no in-between in sales, even though the sales cycle in itself is comprised of many in-between stages. The entire process starts with finding prospects for leads to leads qualification followed by evaluation, closing and extending further
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