A third (33 per cent) of Britons are particularly angered by poor call handling services, while 29 per cent cite unhelpful store staff as their biggest bugbear, according to a survey by virtual assistant service provider ava. Bad websites, slow responses to email queries and a lack of social media interaction also grind our gears in the UK. Those
The post Why better customer service is worth striving for by Ben Lobel appeared first on Small Business.
Tag Archive for Finding and selling to customers
Hot Business News Today
How can small businesses compete with big brands?
by Ben Lobel • • 0 Comments
Owning a small business gives you the freedom to run things your own way, and many people quit their jobs and build a business so they can escape the corporate world. However, all businesses have to stay ahead of the competition, and in certain industries this means taking on global businesses. While you might not
The post How can small businesses compete with big brands? by Ben Lobel appeared first on Small Business.
Hot Business News Today
How to sell on eBay like a multichannel sales professional
by Ben Lobel • • 0 Comments
With more than 162 million users, more than 800 million listed items, and with over £60 billion generated in sales in 2015 alone, eBay is one of the biggest channels for online selling. Anyone can upload a product to eBay and generate a sale. But if you want to use eBay like a pro, you need
The post How to sell on eBay like a multichannel sales professional by Ben Lobel appeared first on Small Business.