The Cabinet Office and Government Digital Service has issued new guidelines to help level the playing field for companies wanting to secure a government contract, but it can still be a confusing and daunting process to do business with the government. Aingaran Pillai, CEO and founder of open source software consultancy Zaizi has had numerous contracts with both
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How to disrupt networking by going offline
by Ben Lobel • • 0 Comments
We’ve become so used to doing everything in the digital arena, face-to-face contact seems an intimidating prospect to many. When we’re career climbing or seeking our next big contract, is there a toll for living in a haze of online blinkers? As an advocate of technology-free social interactions, here’s how to regain the forgotten art
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How to get your retail business ready for Christmas
by Ben Lobel • • 0 Comments
September is upon us, the days are getting shorter and, before long, thoughts of Christmas will dominate for business owners and consumers alike. As the retail landscape gets more and more competitive, it is essential to make sure you get it right and plan your festive retail operation sooner rather than later, from stock management
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How one boutique hotel owner benefitted from customer reviews
by Ben Lobel • • 0 Comments
Allie Mae Taylor owns and runs The Everlook Guest House, a boutique B&B in a small rural town in mid-Wales and, over the last three years, has built the business up from a start-up into a multi-award winning proposition, including being a finalist at a major annual awards gala for the travel sector. Taylor puts
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Customer reviews: Who shares their business experiences?
by Ben Lobel • • 0 Comments
Movie lovers beat travel buffs and news junkies to the top spot as the most likely to air their opinions via customer reviews, according to research conducted by ratings and reviews platform, Feefo. The company analysed more than 446,000 reviews to identify certain trends about the people who are most likely to share their thoughts
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Why better customer service is worth striving for
by Ben Lobel • • 0 Comments
A third (33 per cent) of Britons are particularly angered by poor call handling services, while 29 per cent cite unhelpful store staff as their biggest bugbear, according to a survey by virtual assistant service provider ava. Bad websites, slow responses to email queries and a lack of social media interaction also grind our gears in the UK. Those
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How can small businesses compete with big brands?
by Ben Lobel • • 0 Comments
Owning a small business gives you the freedom to run things your own way, and many people quit their jobs and build a business so they can escape the corporate world. However, all businesses have to stay ahead of the competition, and in certain industries this means taking on global businesses. While you might not
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How to sell on eBay like a multichannel sales professional
by Ben Lobel • • 0 Comments
With more than 162 million users, more than 800 million listed items, and with over £60 billion generated in sales in 2015 alone, eBay is one of the biggest channels for online selling. Anyone can upload a product to eBay and generate a sale. But if you want to use eBay like a pro, you need
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