Tag Archive for Customer Service

Customer service should be at the heart of every organisation. But clearly this is not the case for all businesses if the 2016 Aspect Consumer Experience Index is anything to go by. According to the survey, 58 per cent of people surveyed feel under-appreciated by the companies they do business with. For any business, the main
The post Customer Service: Why doing it right is vital to business success appeared first on Small Business.

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Customer service is a key differentiator for businesses

by Owen Gough • June 23, 2017 • 0 Comments

Customer service is a key differentiator for UK businesses. Brand reputation, competitiveness and position within the market are highly influenced by a company’s ability to provide good customer service. However, despite its importance, research from Anaplan, a leading platform provider driving a new age of connected planning, reveals that UK businesses are failing to deliver
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3 Customer Service Strategies You Should Steal From, Would You Believe, Lyft Drivers

by Zeynep Ilgaz • April 20, 2017 • 0 Comments

United Airlines’ recent press shows the looming shadow one negative customer service can cast over your brand. These customer service concepts can help.

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Engage With Your Customers and Find Out Their Needs

by BizCast • April 13, 2017 • 0 Comments

President of Norman Distributions Ryan Meczyk knows that when you first start out you can’t always hit that grand slam, but rather start with a single and take your time around the bases.

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Here's How You Make Customer Service Your Secret Weapon

by Aaron Price • April 13, 2017 • 0 Comments

Why speed matters, and how to stay top-of-mind for every customer.

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Is Your Customer Service Department Prepared for Today's Consumers?

by Ari Rabban • April 11, 2017 • 0 Comments

Keeping your audience happy means handling customer service challenges before they develop. Besides, bringing joy to customers is — and always should be — the name of the game.