By Jan Pinnington Imagine a world where everyone is always smiling and happy and full of uplifting kindness toward one another. It’s a place that I would like to think exists, but unfortunately, we don’t live in Pleasantville. No matter how genuine we are as entrepreneurs, chances are we will rub someone the wrong way. […]
Tag Archive for Customer Service
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A New Service Company Available To The Network Marketing Industry
by Tina Williams • • 0 Comments
StatesideBPO, a leader in cloud contact center and customer service solutions staffed with disabled Americans and U.S. Veterans, announced the establishment of a special business unit to service Network Marketing companies and Direct Sales organizations.
“StatesideBPO is entering the next phase of growth by targeting specific vertical markets and honing our training and processes to those industries,” says Garrett Mullins, Chief Sales and Client Officer. “The Network Marketing industry is a very demanding industry where success is often defined not just by the quality of the product, but also by the quality of the distributor and customer service.
The Network Marketing industry can be characterized by rapid growth, almost overnight in some cases, requiring the ability to handle call spikes on a rapid basis. Our virtual employee base and large number of pre-qualified
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How a Refrigerator's Demise Illustrated 4 Steps to a Customer-Focused Brand
by Chuck Tanowitz • • 0 Comments
A grateful customer and Entrepreneur contributor spells out how a regional company, Yale Appliance, models exceptional customer service.
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How One Company Won My Loyalty With Only $100
by Peter Gasca • • 0 Comments
In a business environment that no longer values brand loyalty, winning over long-term customers creates benefits that entrepreneurs should not undervalue.
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5 Ways to Turn Every Customer Interaction Into an Opportunity
by Leyla Seka • • 0 Comments
Have you ever considered complaints as a way to impress customers and keep ’em coming back?
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These 6 Companies Are Boosting Growth by Delighting Customers
by Sujan Patel • • 0 Comments
If you’re serious about your future success and the growth of your business, you have to focus just as much on service as on sales.
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Why Your Business Needs a Chief Customer Advocate
by Carol Roth • • 0 Comments
Businesses of all sizes would be well served giving their customers a seat at the table with an executive that represents their interests.
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Waitress Buys Dinner for Customers Whose Daughter Died
by Kate Taylor • • 0 Comments
In an age of aggressive customer-versus-waiter interactions, this waitress’s kindness stands out.
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8 Ways to Offer Stellar Customer Service That Don't Cost a Penny
by Jacqueline Whitmore • • 0 Comments
Prompt response, patient listening and sincere follow up keeps customers happy and solves most problems when they aren’t.
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4 Ways to Extend Customer Service Beyond Your 1-800-Number
by Seth Bailey • • 0 Comments
To fine-tune your customer service, cultivate loyalty with a relationship-building approach that transcends single interactions.