If Ford had asked people what they wanted, would they really have said ‘faster horses?’
Tag Archive for Customer Feedback
Hot Business News Today
Twitter CEO Asks Users How They'd Improve the Platform
by Lydia Belanger • • 0 Comments
Jack Dorsey copied Airbnb’s Brian Chesky’s approach of crowdsourcing advice for his own company.
Hot Business News Today
How You Can Take Advantage of Twitter's New 'Customer Feedback' Tool
by Eric Siu • • 0 Comments
This new tool allows brands to privately solicit feedback from customers. How will this benefit you?
Hot Business News Today
You Never, Ever Want to Run Your Business Like Gogo
by Gene Marks • • 0 Comments
Selling people something that surprises them when it works is no way to cultivate customer loyalty.
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7 Ways to Use Negative Customer Feedback to Beat the Competition
by Jeremy Gin • • 0 Comments
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I Asked 10,000 Users to Meet With Me. Here's What Happened.
by Miles Jennings • • 0 Comments
Hot Business News Today
The Loudest Consumers Don't Always Represent the Majority
by Carol Roth • • 0 Comments
Almost every company has its critics, and now they have access to social media and comment sections.
Hot Business News Today
The Tools and Strategies You Need to Track Every Important Social Conversation
by Caerley Hill • • 0 Comments
In order for companies and brands to excel at responding to their audience in a genuine way, they must first excel at social listening.