Tag Archive for Customer Experience

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Is bad customer experience stalling high-street revival?

by Owen Gough • December 7, 2016 • 0 Comments

Amid Brexit-price hikes and a disappointing Black Friday, the beleaguered high-street suffered more bad news today in the form of a damning report on the state of customer experience. The in-depth research of 2,827 UK adults was commissioned by Market Force Information finds that in the last year alone, seven in ten UK shoppers have had
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4 Powerful Strategies to Guide Your Buyers Through the Purchase Cycle

by Ayodeji Onibalusi • November 23, 2016 • 0 Comments

Did you ever think about the role UX and web design play in curbing your shopping-cart abandonment dilemma?

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3 Ways To Get User Data Without Ruining the User Experience

by AJ Agrawal • November 17, 2016 • 0 Comments

Tips for getting user data without ruining the experience for users

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Why Listening to Your Customers Isn't Enough

by BizCast • November 17, 2016 • 0 Comments

Danielle Galmore, managing director at Workspring, discusses the importance of human connection in business.

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Why Gratitude Is Your Key To Customer Growth and Retention

by John Brubaker • November 16, 2016 • 0 Comments

For a start, consider signing up with Code Gratitude, which offers discounts to first responders and active and veteran military personnel.

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6 Infallible Sales Strategies for Beating Even the Toughest Competition

by Ayodeji Onibalusi • November 16, 2016 • 0 Comments

Project confidence that your offer meets a client’s needs — and be sure you can back it up.

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How Accountability Can Be Your Competitive Advantage

by John Brubaker • November 4, 2016 • 0 Comments

During the recent internet outage, one particular company demonstrated that being proactive is a simple but powerful move.

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5 Writing Tactics to Win Hearts, Minds and More Business

by Yatin Khulbe • November 4, 2016 • 0 Comments

Persuasive writing makes your content — and your solution — stand out from the rest. Sharpen your approach, and you’ll connect with readers in a meaningful way.