In this SmallBusiness.co.uk monthly series ‘Lessons Learned’, Jennifer Janson, author of The Reputation Playbook and managing director of Six Degrees, will assess how a company recently in the news has handled a crisis, and provide top tips for small businesses to avoid making the same mistakes. Last month, Jennifer looked at Sports Direct’s speedy fall from
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Tag Archive for Business Management
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How does your business boost sales with sustainable packaging?
by Ben Lobel • • 0 Comments
‘Going green’ is a phrase that defines the past decade, as we become increasingly aware of the need to minimise our impact on the environment. The over-use of packaging materials has really taken the spotlight recently, especially with the success of the UK’s recent 5p carrier bag charge which reduced plastic bag usage by 85
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Why SME leaders need their own brand
by Ben Lobel • • 0 Comments
As businesses grow, founders have to rise to the demands and challenges of leadership. In an increasingly competitive marketplace being a strong and respected leader is more important than ever. For some people leadership can be a natural preference but for others it is a behaviour that needs to develop and grow. Many of the
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Transparency and accountability in your small business
by Ben Lobel • • 0 Comments
I’ll always remember, in my early days as a sales executive, when a key deal my company was working on was missed – and no individual on my team was able to explain why, or take ownership of the problem. Often, delays were not down to the customers; we sometimes overlooked some of the small
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What is integrated reporting and how can it help small businesses?
by Ben Lobel • • 0 Comments
According to PWC, reporting is at a crossroads. The voices questioning the current annual reporting models – those focusing on financials alone – are getting louder. Now, companies of all sizes are expected to report on the social and environmental impact of their business, too. Businesses that wish to illustrate the true value of their company to
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Micro Business of the Year: Handrail Creations interview
by Owen Gough • • 0 Comments
Handrail Creations won the Micro Business of the Year award at the 2016 British Small Business Awards. Handrail Creations designs, manufactures and installs bespoke timber handrails for residential and commercial projects of all sizes and designs. The judges recognised the remarkable skill involved in producing Handrail Creations’ products. Winning large contracts and generating a £400,000
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Website of the Year: Colony interview
by Owen Gough • • 0 Comments
Sarah Tierney’s Colony website won the Website of the Year award at the 2016 British Small Business Awards. Colony is a pay-to-play online tv and film streaming service that gives audiences a closer look at what went on behind the scenes of the films they are watching, offering storyboards, deleted scenes and insights from the creators.
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Applying the marginal gains philosophy of the Olympics to your small business
by Ben Lobel • • 0 Comments
How can we apply the marginal gains philosophy to organisations? It is widely acknowledged that marginal gains, the small changes in an athlete’s behaviour amplified across lots of areas, has been one of the key mechanisms that has helped Team GB go from languishing 36th in the Atlanta Olympics medal table to second in Rio with
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How your small business can grow and remain agile
by Ben Lobel • • 0 Comments
The business environment today is crawling with start-ups, which are pumped full of external investment and expected to ‘conquer the world’ in a matter of months. In stark contrast, my company Paessler started as a one-man band side project in 1997. Today it has 160 employees with ten offices around the globe, serving 150,000 users every
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How to grow a business outside of London
by Ben Lobel • • 0 Comments
Starting and growing a business is a daunting prospect, no matter where you’ve set up shop. However, given the emphasis that is placed on the capital as a hotbed of business talent, the task at hand must seem all the more challenging for entrepreneurs located outside of London. Granted, London has a great deal to offer for
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