Tag Archive for Business Management

5 ways you can increase revenue by using your extra space

Originally written by Anna Jordan on Small Business
SMEs have had a difficult time over the pandemic and want to boost their revenue as much as possible.
Luggage storage firm Bounce has five simple ideas to help you get more income and footfall with minimum effort.
Add a return bar service
A return bar accepts packages from the customers to ship back to the seller. They’re a point of contact for the customer – similar to the Post Office, but specifically for local businesses dealing with online returns. There are no set-up fees and it’ll encourage footfall into your establishment.
>See also: What can I do if an EU customer refuses delivery of goods sold and returns them?  
Offer package acceptance
You could be the point of contact for the ‘sorry, we missed you’ postal slips. Accept packages on customers’ behalf and keep them safe until they can be collected. You can earn commission on every package sent to you.
Luggage storage
If you’ve got some space to spare, consider luggage storage. It could be a storeroom or a cupboard behind the reception desk – any storage space will do. You can sign up to a storage space service or a luggage storage company. Earn a commission

Read more...

5 ways you can increase revenue by using your extra space

Originally written by Anna Jordan on Small Business
SMEs have had a difficult time over the pandemic and want to boost their revenue as much as possible.
Luggage storage firm Bounce has five simple ideas to help you get more income and footfall with minimum effort.
Add a return bar service
A return bar accepts packages from the customers to ship back to the seller. They’re a point of contact for the customer – similar to the Post Office, but specifically for local businesses dealing with online returns. There are no set-up fees and it’ll encourage footfall into your establishment.
>See also: What can I do if an EU customer refuses delivery of goods sold and returns them?  
Offer package acceptance
You could be the point of contact for the ‘sorry, we missed you’ postal slips. Accept packages on customers’ behalf and keep them safe until they can be collected. You can earn commission on every package sent to you.
Luggage storage
If you’ve got some space to spare, consider luggage storage. It could be a storeroom or a cupboard behind the reception desk – any storage space will do. You can sign up to a storage space service or a luggage storage company. Earn a commission

Read more...

Dragons’ Den: In which a Dragon is vanquished – review (S18, ep 10)

Originally written by Alice Feilden on Small Business
As always, there’s high drama in the Den. Even Dragons cannot escape the pandemic, and Theo Paphitis stepped in to join the panel after Peter Jones was told to quarantine.
Perched on the edge of his seat for much of the show, an excitable Paphitis gave investment hopefuls the sharp-tongued once over, before turning down every single one. Oh Theo, how we’ve missed your kindly nature and natural munificence.
In all fairness to Paphitis’ indomitable spirit, this week’s episode was characterised by impressive ideas with bad business decisions.
>See also: Sara Davies of Dragons’ Den 7 tips for small business
First to the floor was Deborah Lockhart with Honest Blends, a company specialising in luxurious organic plant-based products. With an impressive corporate background in business development for brands including Tesla and BMW, Lockhart impressed the judges with her confident presentation. She asked for a £50,000 investment for 10 per cent of the business. Yet the sporadic range, including tealeaves, coffee, hand sanitiser, gin and bottled water made from sugar cane, confused the Dragons.
Sara Davies was concerned the multitude of products forebode problems for investors. “You’ve made me feel that you are all over the place,” she told

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Dragon’s Den: a lesson in how not to run a small business – review (S18, ep 9)

Originally written by Alice Feilden on Small Business
This week’s episode of Dragon’s Den featured some promising high-flyers, including a nervous Jack Nyber, who hid his sugar-free sweetener packaging among a bountiful display of luscious watermelons, grapes and pears in desperate hope the judges wouldn’t notice his half-baked branding. Nyber seemed underwhelmed as he relayed impressive sales, bringing in a cool £28,000 a week and on track to turnover almost £1.5m this year. Squirming with nerves, Nyber walked away with a £75,000 investment after some rigorous squabbling between the Dragons.
There was plenty more where that came from. The bickering ramped up a notch when Tim Keaveney and Matt Aubrey, owners of eco-friendly refillable cleaning products company, Homethings, stole the show. All five of the Dragons made an offer to the squeaky-clean duo, and the sharp elbows came out.
Deborah Meaden pulled faces when Sara Davies pronounced infomercials as ‘the key way to recruiting customers’. Davies shouted about Touker Suleyman’s ‘oversight’ when suggesting Homethings go for a deal split three ways between himself, Tej Lalvani and longest-standing Dragon, Peter Jones. Jones himself positively begged to be let in on a deal with Meaden. ‘I’m riding on Deborah’s shirt tails right now,’ said Jones,

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Top 5 CRM software providers for UK small businesses in 2021

Originally written by Nick Ismail on Small Business
Check out this list of the top 5 CRM software providers for UK small businesses in 2021.
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How is this top 5 composed?
These CRM software providers are selected based on the business type for which they were developed, (expert) reviews and the possibilities and functions.
Important functions include identifying sales opportunities, recording service issues and managing marketing campaigns. The start-up time, ease of use and support were examined in the expert reviews.
Choice for CRM software: what should I take into account?
The range of CRM systems is wide. How do you make a wise choice? There are a number of things that you have to take into account when choosing.
1. CRM type or purpose
In general, you could define five types of CRM systems: Sales, Client Management, Marketing, Customer Support or multi-function (integrating different customer processes). The first question you should ask yourself is; what is the main goal or purpose of a new CRM system?
2. Customer processes
Next you have to define which customer processes you want to facilitate with the CRM software. You may think of sales, customer support, marketing but also project management, invoicing and time tracking.

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Top 5 project management software providers for UK small businesses

Originally written by Nick Ismail on Small Business
Check out this list of the top 5 project management software providers for UK small businesses in 2021.
var appWikiRequestUrl = “https://appwiki.nl”;
 

How is this top 5 composed?
These project management software providers are selected based on the business type for which they were developed, (expert) reviews and the possibilities and functions.
Important functions include placing workflow tools in one location, easy documentation and budget tracking. The start-up time, ease of use and support were examined in the expert reviews.
Choice for project management software: what should I take into account?
The range of project management providers is wide. How do you make a wise choice? There are a number of things that you have to take into account when choosing.
1. Your project management team
Understanding the capabilities of your team is necessary when choosing the right project management tool. Small, autonomous and organised teams have different needs then bigger teams that work on big and more complex projects. Map out the requirements of your project team(s) first!
2. Project management method
Is your team working in an agile way or are they working according to the lean principle? Some tools are better suited

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Jonny Wilkinson Q&A – ‘What is it you want from your team?’

Originally written by Sophie Wheeldon on Small Business
EXCLUSIVE: Rugby icon Jonny Wilkinson is responsible for probably the most exciting moment in the history of rugby, when he dropkicked the winning goal in the last minute of extra time in the final of the 2003 World Cup – handing England a dramatic victory over Australia.
These days Jonny Wilkinson has reinvented himself as a TV sports pundit, covering the Six Nations Championship and Rugby World Cup for ITV, as well as being a motivational speaker.
And he also runs his own small business, founding fermented health drink brand No.1 Living in 2018 to share his passion for what Jonny Wilkinson calls “living foods”, which offers a range of tinned Kombucha drinks, health shots and bottled kefir water.
Here Jonny Wilkinson tells Sophie Wheeldon about lessons he’s learnt about mental resilience, how to be a team leader and why it’s important to stay present.
How do you build mental resilience and stay mentally fit?
The idea of resilience belongs to a certain fixed identity that says, ‘this is who I am, these are my dreams. These things are right, and these things are wrong. This is success, and this is failure’.
If something knocks

Read more...

Jonny Wilkinson Q&A – ‘What is it you want from your team?’

Originally written by Sophie Wheeldon on Small Business
EXCLUSIVE: Rugby icon Jonny Wilkinson is responsible for probably the most exciting moment in the history of rugby, when he dropkicked the winning goal in the last minute of extra time in the final of the 2003 World Cup – handing England a dramatic victory over Australia.
These days Jonny Wilkinson has reinvented himself as a TV sports pundit, covering the Six Nations Championship and Rugby World Cup for ITV, as well as being a motivational speaker.
And he also runs his own small business, founding fermented health drink brand No.1 Living in 2018 to share his passion for what Jonny Wilkinson calls “living foods”, which offers a range of tinned Kombucha drinks, health shots and bottled kefir water.
Here Jonny Wilkinson tells Sophie Wheeldon about lessons he’s learnt about mental resilience, how to be a team leader and why it’s important to stay present.
How do you build mental resilience and stay mentally fit?
The idea of resilience belongs to a certain fixed identity that says, ‘this is who I am, these are my dreams. These things are right, and these things are wrong. This is success, and this is failure’.
If something knocks

Read more...

Four-day week – how it could boost your small business

Originally written by Anna Jordan on Small Business
In recent weeks, you may have heard the four-day week debate bubbling up again, especially now that Covid-19 has changed the way that a lot of us work.
Though it doesn’t have any focused government support, businesses across the UK have trialled and implemented the four-day week. The Scottish National Party (SNP) has pledged that if they get re-elected, they’ll create a £10m fund for small businesses so that they can trial a four-day working week.
>See also: Scotland election manifestos 2021 – what’s in them for small businesses?
It’s not just in the UK, either. Spain is seriously considering the four-day working week. It has proposed a ‘modest’ pilot project for companies. Details will be hashed out in the coming weeks, but the pilot could begin as early as the autumn. The Más País party hopes that the trial will emulate the results of Software Desol, the first firm in the country to implement a four-day working week. In fact, it’d be the first nationwide trial anywhere in the world.
According to Be the Business’ second productivity index, more than half of businesses are either implementing or open to operating a four-day week. One in 20

Read more...

Four-day week – how it could boost your small business

Originally written by Anna Jordan on Small Business
In recent weeks, you may have heard the four-day week debate bubbling up again, especially now that Covid-19 has changed the way that a lot of us work.
Though it doesn’t have any focused government support, businesses across the UK have trialled and implemented the four-day week. The Scottish National Party (SNP) has pledged that if they get re-elected, they’ll create a £10m fund for small businesses so that they can trial a four-day working week.
>See also: Scotland election manifestos 2021 – what’s in them for small businesses?
It’s not just in the UK, either. Spain is seriously considering the four-day working week. It has proposed a ‘modest’ pilot project for companies. Details will be hashed out in the coming weeks, but the pilot could begin as early as the autumn. The Más País party hopes that the trial will emulate the results of Software Desol, the first firm in the country to implement a four-day working week. In fact, it’d be the first nationwide trial anywhere in the world.
According to Be the Business’ second productivity index, more than half of businesses are either implementing or open to operating a four-day week. One in 20

Read more...