Neora recently received the Excellence in Business Award from the Direct Selling Association (DSA) for its Preferred Customer Program.
According to DSA, a national trade association of companies that offers entrepreneurial opportunities to independent sellers, the Excellence in Business Award honors companies that feature a specific program or tool that enhances training and contributes to the success of a salesforce and staff.
Neora’s Preferred Customer Program was created to drive growth, retention and satisfaction by rewarding loyal customers with exceptional perks and discounts, including 25% off revolutionary, anti-aging products, free shipping on orders exceeding $150, a complimentary full-sized product during a customer’s birthday month, $10 referral coupons, and more.
“This prestigious award highlights our commitment to providing a world-class experience for our customers and community,” Neora Co-CEO Deborah K. Heisz said. “We are so proud.”
Making Customers Happy
With nearly 80% of Neora’s sales generated from Preferred Customers, providing outstanding customer service and a personalized experience is essential. Neora recently upgraded its Preferred Customer Rewards to offer even more perks, offers and discounts to honor loyal customers for their support.
Some of these newer additions include the Birthday Club, where Preferred Customers receive a complimentary full-sized product during their birthday month. This perk proved so