By Henry Williams on Small Business UK – Advice and Ideas for UK Small Businesses and SMEs
The prevalence of remote working looks set to be the pandemic’s most enduring legacy. And with that comes the need for crystal clear communication between teams and with customers, whether in the office or not.
VoIP (Voice over Internet Protocol) is the perfect solution for scattered teams. Not only does it allow you to make voice and video calls through your broadband connection, but it also offers a plethora of features that can streamline operations and boost productivity.
What is VoIP?VoIP stands for Voice over Internet Protocol, a technology that allows you to transmit voice and video calls through your internet connection. This means you don’t have to rely on a traditional phone network or physical copper wires, which makes it much more cost-effective to set up and operate than a landline phone. VoIP also has other advantages over landlines, including improved audio quality, advanced features like auto attendant and call recording, and much lower rates on international calls.
But with dozens of providers to choose from, how do you decide which one is best for you? We’ve compared the competition to bring you our pick of the