Monthly Archives: November 2019

‘You need to have confidence without arrogance. Arrogance is the killer.’

Eat Healthier and Save Time With These Meal Services

by Entrepreneur Deals • November 5, 2019 • 0 Comments

Why spend so much time cooking when you can have it done for you?

Improve Your Posture and Relieve Back Pain at Work With This Amazon Best Seller

by Entrepreneur Deals • November 5, 2019 • 0 Comments

Slouching less can have more positive benefits than just a healthier back.

Get On-Demand Interpreter Service With This Pocket-Sized Device

by Entrepreneur Store • November 5, 2019 • 0 Comments

Make toasts and conduct business in 12 languages with this real-time translator.

Set Realistic, Attainable Goals for Your Employees

by Tracy Maylett • November 5, 2019 • 0 Comments

When it comes to employees, a contract is always being created, reinforced, violated or re-negotiated.

Live Chat revolution / convert leads into sales with Live Chat

by Partner Content • November 5, 2019 • 0 Comments

Originally written by Partner Content on Small Business
The customer is king. That much has always been true. But, in the digital era, customer demands have changed, largely due to the ever-increasing competition enabled by the internet and technology. Data-driven marketing and a level of personalisation not yet seen before have meant that customer loyalty is hard to maintain; there is always another competitor waiting in the wings to offer a more tailored and appropriate product – it’s simple, traditional website browsers are not converting leads to sales. A modern, tech-led approach is needed, and Live Chat might just be the solution you’re looking for.
Live Chat to customer conversion success
By offering website visitors (and potential customers) the opportunity to speak to the business exactly when they want to, and in a way that is convenient to them, businesses looking to gain the upper hand over their competitors will significantly increase their website conversion rate.

But it is not enough to simply install a Live Chat feature. The technology needs to be proactive; it needs to prompt the user to engage with the business or product, rather than standing idly by in the background waiting for the potential customer to click. This proactive

Hot Business News Today

The Magnificent Salesforce – 7 questions for SMEs

by Paul Smith • November 5, 2019 • 0 Comments

Originally written by Paul Smith on Small Business
What is the Fourth Industrial Revolution and what does it mean for SMEs in the UK?
The Fourth Industrial Revolution (4IR) has brought about an incredible wave of innovation and technology that is radically transforming our economies, our societies and our daily lives. For business, it’s the application of artificial intelligence (AI), robotics, the Internet of Things (IoT), 3D printing, and other technologies to significantly improve the efficiency of organisations. Companies are using these technologies to deliver amazing experiences, which in turn is changing customers’ expectations for the companies that they do business with.
For SMEs, the 4IR opens up opportunities to level the playing field with competitors and larger companies. There are some wonderful examples of SMEs using technology to transform industries – just look at GoCardless disrupting the banking sector, or Treatwell transforming the health and wellness world.
>See also: Self-employed think artificial intelligence won’t majorly affect the workplace
Which elements of technology can help SMEs be more productive and better service their customers?
Some SMEs are scrambling to service their customers – and customers don’t care if they are dealing with a large or small company because they expect the same level of service regardless