Monthly Archives: September 2019

When should a small business think about outsourcing HR?

Originally written by Partner Content on Small Business
Like any other business, a small business – whether it’s a microbusiness with less than 10 employees or a fast-growing scale up – needs to take care of HR.
What does HR involve?

Staff recruitment and retention
Onboarding new employees
Training
Performance evaluation
Health and safety
Coping with long-term sickness
Employee relations issues including discrimination claims, redundancy, grievances and dismissals

However, all this can be difficult to manage for you, the overstretched business owner.
See also: Six HR mistakes start-ups make and how to avoid them
Businesses with fewer than 50 employees rarely have an HR team. Instead, a finance director who may have had some relevant experience in the dim-and-distant past is seconded to the role. Not only does this leave your small business wide open to legal challenges when HR procedures are not followed, doubling up like this reduces your FD’s productivity.
And if you yourself are handling HR, it takes time away from running your business and dents productivity – one of the biggest challenges facing any small business.
Let’s look at three of these responsibilities in more detail:
Recruiting and retaining staff
Finding and keeping talent is seen as the biggest headache for most small businesses, especially when larger companies can lure staff away

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What happens if your small business is taken to an employment tribunal?

Originally written by Partner Content on Small Business
No matter how well you run your business, there could come a moment when an employee takes you to an employment tribunal.
It’s a heart-sinking moment for any small business owner but you are not alone. Employment tribunal claims were up 26pc year on year in 2018/19 with 35,429 cases going to court. There was a 69pc increase in sex discrimination cases alone.
Some estimates suggest the annual cost to UK businesses of employment tribunal decisions could be more than £1bn.
An employee can take you to an employment tribunal over various issues, including pay, dismissal and discrimination. The tribunal is independent and will listen to both sides before deciding.
See also: Navigating the employment tribunals process
If you lose the case, you may have to pay compensation or reinstate the employee. If you win, in most cases, you will not be awarded compensation. But if the claimant acted unreasonably or their case had no hope of success, you can ask to have your costs covered.
And that doesn’t factor in the disruption to business continuity that tribunals can cause alongside loss of management time and hassle that being involved in a tribunal takes up.
How does an employment tribunal

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What does PCI compliance mean for your small business?

Originally written by Geoff Forsyth on Small Business
PCI DSS compliance can often seem like a mountain to climb for small businesses, but that needn’t be the case. With the right knowledge and the right partners, it can be understood (and achieved) without much trouble at all.
What is the PCI DSS?
PCI DSS stands for Payment Card Industry Data Security Standard. It is an international security standard which was set up by the biggest names in the payment card industry (Visa, MasterCard, Discover, American Express and JCB) to help businesses process card payments safely and securely, helping them to avoid credit card fraud.
The standard enforces strict guidelines regarding the processing, storage and transmission of private cardholder data.
See also: 40% of the UK’s micro businesses do not accept card payments
Who needs to be PCI DSS compliant?
All companies that take credit card payments. If you accept, store, transmit or process cardholder data then PCI DSS applies to you. It doesn’t matter how large or small your business may be, you are obliged to comply with the standard.
What is PCI DSS Compliance?
PCI DSS sets out 12 requirements that merchants need to meet if they are to comply, as follows:
►Build and maintain a secure network
• Install

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