Monthly Archives: December 2018

How I found the perfect head of customer care – podcast

Welcome back to Small Business Snippets, the podcast from SmallBusiness.co.uk. This episode features Matt Connelly, founder of I Hate Ironing, a digital laundry and dry cleaning company. He talks about how he chose Helen, the firm’s head of customer care. He tells the story of how he chose Helen for this key role and what
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Drone laws UK: how do they affect small businesses?

Gatwick Airport has been closed since the night of 19th December due to a number of drones flying over the runway. Tens of thousands of passengers have seen their flights delayed or cancelled as a result. The disruption could last for ‘several days’, with flights being diverted to nearby airports. Earlier this year, new laws
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