Monthly Archives: September 2017

Can switching your energy provider save you money?

More than half (59 per cent) of UK SMEs struggle to shop around regularly for the best energy deal, due to time restraints, according to energy provider, Utilita. The findings come at a time when it has been reported that 80 per cent of Britain’s small businesses are overpaying for their energy. This is in
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Retailers reducing friction in pursuit of ‘5-star’ customer experiences

The vast majority of retailers say that they need to reduce in-store friction in order to attract and keep customers on the high street, according to new research from Qmatic. The survey finds factors such as stock availability, waiting in line too long, congestion caused by other customers, and not being able to locate staff
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UK small businesses are still wasting time on admin

Small businesses are spending an average of 120 working hours a year on administrative tasks, according to new Sage research. It reveals an average of 5.6 percent of staff time in each UK-based small business is used doing back-office tasks, because firms do not have sufficient systems to deal with them. It also unveils that
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