Monthly Archives: June 2017

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Struggling SMEs call for a return to Europe

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Nearly a third of SMEs (31 per cent) want a new government that would reverse the Brexit decision, according to new research from Hitachi Capital Business Finance. The survey asked over 1,000 owners and directors of small and medium sized enterprises nationwide which policies a new government could enact to help their businesses grow. In Wales,
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Fleet maintenance tips for the summer

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Summer is knocking at the door and with it comes the hot weather and higher humidity. Summer is the busiest season for roadways and as the temperatures rise, fleet vehicles are prone to new hazards and additional maintenance requirements. Extreme heat can cause extra stress on vehicle components such as; the engine, wheels and brake
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Reconsidering the customer experience

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Omnichannel has dominated both strategic thinking and technology investment for the past decade. But to what end? Not only have the majority of organisations failed to achieve omnichannel objectives, including the single customer view, but only a handful consider it to deliver competitive advantage. The fact is that while customer experience is key to strategic differentiation
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