Monthly Archives: November 2016

Poor direct debit practice is leading to loss of customer trust

Consumers are losing trust in businesses as a result of poor billing practices and being pushed onto direct debit arrangements, according to new research by Echo Managed Services. Research with a representative sample of 1,000 UK adults revealed that 15 per cent of consumers had been put on a tariff where they are paying more
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Why a strong online reputation strategy is a must

Businesses have always been built and lost on their reputations. And in the digital age finding ways to maintain and protect yours can be a daunting process. The growth of online platforms has made it easier than ever for consumers to engage with and pass comment on businesses and their services, and for many SMEs
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Number of women in construction could be lower than expected

The number of women in construction roles is less than many analysts predicted, according to a survey carried out by specialist construction recruitment firm, One Way. In a survey of professionals from across the industry, the firm finds that 65 per cent of respondents work in a company where less than five per cent of the
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Seven security predictions for small businesses in 2017

Digital life for businesses started out with dumb screens, keyboards and the days of the mainframe. This gave way to a simple set-up: a few PCs connected to a server with staff tapping away on keyboards at their desks. Then came laptops, mobiles, tablets and the era of computing on the move. Next, cloud computing
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Employers don’t see coughs and colds as acceptable excuses for absence

Nearly six out of ten (58 per cent) managers of British SMEs say productivity suffers when unwell employees show up to work and try to soldier on, according to a study by AXA PPP healthcare. Yet, with minor illnesses such as coughs and colds accounting for one in five sickness absence days, fewer than a quarter
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