Monthly Archives: September 2016

Seven ways to keep customers happy and cash flow healthy

Here, in association with Barclaycard, which has helped people buy and sell for over 50 years, we look at a number of key considerations to take into account when keeping customers content. Customer satisfaction is the lifeblood of a business. By keeping your consumers pleased, you can boost your chances of loyalty, repurchase intentions, and
The post Seven ways to keep customers happy and cash flow healthy appeared first on Small Business.

Read more...

Managing your customer data effectively is important for small businesses

In recent years the marketing landscape has experienced a significant shift towards digital marketing, including email communication and online advertising. This has to some extent levelled the playing field and smaller businesses are now able to compete on even terms with larger, more established businesses. But to do so effectively it is vital that they
The post Managing your customer data effectively is important for small businesses appeared first on Small Business.

Read more...

How to protect your small business from fraud

SMEs are losing around £9 billion to fraud every year, with false changes to bank details, viruses embedded in attachments, and duplicate and unknown invoices attached to emails all tactics used. Crime such as this amounts to £1,658 per SME, finds the research from analytics solutions company Tungsten. According to a separate study by IT
The post How to protect your small business from fraud appeared first on Small Business.

Read more...

British Small Business Awards: Finance Provider of the Year shortlist

Our fourth shortlist announcement for the British Small Business Awards is the Finance Provider of the Year category. Our Finance Provider of the Year will recognise the bank or mainstream finance institution that has best addressed the needs of smaller businesses, with the judges considering factors such as access to and supply of debt, customer service
The post British Small Business Awards: Finance Provider of the Year shortlist appeared first on Small Business.

Read more...