Recently, DALBAR awarded Primerica the 2015 DALBAR Mutual Fund Service Award for exemplary customer service to its mutual funds clients for the thirteenth year in a row.
For nearly three decades, DALBAR has conducted rigorous testing of service delivery and each year identifies those mutual fund firms that were found to be above their peers in service to clients after a full year of comprehensive evaluation.
“Having won the DALBAR Mutual Fund Service Award for more than a dozen consecutive years, Primerica understands that when all things are equal, service is a powerful differentiator and creates loyal customers as well as strong advocates,” said Kathleen Whalen, Managing Director at DALBAR.
“This award recognizes the best of the best in financial services, reflecting great commitment, thought leadership, and acumen.”
Gregory Pitts, Primerica’s Chief Operating Officer said,