According to a new report, ‘Success in The Experience Era: Connecting Customer and C-suite,’ UK and US business executives rank customer experience above sales and revenue as the key focus in 2017. A full 100 per cent of the C-suite survey respondents are prioritising the customer, in contrast to just 58 per cent who cite sales and
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Monthly Archives: June 2017
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SMEs trying to squeeze financial management into 3.6 hours a month
by Owen Gough • • 0 Comments
Britain’s 5.3 million strong army of sole traders and micro businesses estimate they’re spending the equivalent of 2.5 million working days collectively each month on finance management, a figure which could be a serious underestimation according to KashFlow, providers of easy to use business management software. KashFlow commissioned a study among sole traders and owners
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Construction, retail and food and drink hit hardest as insolvencies rise
by Owen Gough • • 0 Comments
Nearly 4,000 businesses ceased trading as increased financial uncertainty gripped the UK in the first quarter of 2017. Marginally more than two thirds of the 3,967 insolvencies – 68 per cent – were voluntary, with the overall number rising by 4.5 per cent in real terms compared to the fourth quarter of 2016. The research, carried out on
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Survey shows effect of Brexit vote on technology consumption
by Owen Gough • • 0 Comments
Global technology publisher Purch unveils the results of its UK Tech Consumption Survey exploring the impact of Brexit on technology spending patterns following the leave vote. 2,000 consumers were asked, independently via OnePoll, about their spending plans following the vote to leave the EU and the results show a significant consumer shift in technology consumption. More
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Want Money? Learn to Answer Objections.
by Grant Cardone • • 0 Comments
Prospective customers always have the same objections, so there is no excuse for not always an answer.
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Sheryl Sandberg Shares 7 Ways to Build Resilience Into Your Company Culture As You Scale
by Andrea Huspeni • • 0 Comments
Managing a team of four to overseeing 17,000 employees, the COO of Facebook knows what it takes to maintain a strong culture as a company grows.
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Building Strategy for Future Growth
by mallen@directsellingnews.com • • 0 Comments
Whether you’ve been around the block, like Amway, or you’re relatively new in town, like Total Life Changes (TLC), direct selling was a good business to be in for 2016.