Stella & Dot Family Brands CEO and Founder Jessica Herrin will be featured on CBS’s hit series “Undercover Boss,” airing tonight, January 30, 2015 (8:00-9:00 PM, ET/PT) on the CBS Television Network. Stella & Dot is the first “Social-Selling” company to be featured on the show.
Going undercover as “Nicole,” Herrin visited with four key functions within the Stella & Dot organization. As the accessories company plans for an expansion into a Family of Brands this year, Herrin had the opportunity to go undercover to experience different aspects of the organization and ensure that everyone is set up for success as the business readies for their next stage of growth.
Herrin traveled to three offices outside of her San Francisco Headquarters to roll up her sleeves and work in the front lines of the company; she visited the Groveport, Ohio Distribution Center to learn the order fulfilling process, she traveled to New York City’s Design Studio to learn what goes in to the intricate techniques of creating jewelry, and she spent time in the Delight Center in Scottsdale, Arizona to work with the team on fielding customer and sales force inquiries.
She also traveled to the Midwest to learn more about the Independent